In 2018, we had over 400 customers attend our monthly Customer Training webinars. We want you to get the most out of your RF-SMART investment, so we are excited to continue this initiative in 2019. Once a month, our support team will explore RF-SMART functionality and cover hot topics that come up from support tickets.
As a valued customer, you’ll want to make time for these 30-minute sessions to expand your RF-SMART knowledge. New sessions will occur the last Wednesday of every month. Check back often for updated dates and topics.
Register below for open sessions:
JANUARY: Introduction to Customer Success & Support
Once you go live with RF-SMART, we have a dedicated team to support you and ensure you are successful with the product. This webinar will introduce our Customer Success and Support team.
What is the purpose of the CS&S team and how it can help you
What is included in your support? Clarity around billable and non-billable services
Overview of Customer Resources like Knowledge Base and Documentation
MARCH: NetSuite Receiving and Bin Putaway Overview
Empower your super users with the information they will need for using RF-SMART receiving and bin putaway functionality. This is the first step in your warehousing process to make sure your inventory is in the correct location. This webinar will cover:
How to easily transfer product from receiving bin to the correct shelf bins